Tommy LumbyBusiness data journalist, BBC NewsGetty ImagesA report has called for bold action to improve HMRC's customer servicesHMRC has denied running a "deliberately poor" phone service in an attempt ...

Wales' biggest council has agreed to pay £16m to settle a bill over landfill tax dating back 10 years.Cardiff council said HM Revenue and Customs (HMRC) had ruled some ...

HMRC has shut down its main self-assessment helpline over the summer, raising concerns. Source link

Michael Izza, chief executive at the ICAEW, said: "We're calling on ministers to set up an emergency taskforce to identify steps to eliminate HMRC's backlog and improve its service ...