BBC business reporter<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n Online shopping at Marks & Spencer is expected to be “fully on” within four weeks as it recovers from a cyber attack, the retailer’s boss has said.<\/p>\n Although M&S restarted online orders in June, half of its online operations – including click and collect – are still down, Stuart Machin told the retailer’s annual general meeting (AGM).<\/p>\n M&S will then focus on getting its Castle Donington distribution centre “back and running”, Mr Machin said.<\/p>\n The retailer hopes that by August “we will have the vast majority of this behind us”, he said.<\/p>\n<\/div>\n The cyber attack in April locked up M&S systems, hitting sales for about six weeks, and the hackers also stole some customer data.<\/p>\n The attack, which disrupted M&S online shopping and left some shelves bare in stores, will hit this year’s profits by around \u00a3300m, the retailer has estimated.<\/p>\n This would only partly be covered by any insurance payout.<\/p>\n Mr Machin told shareholders at the AGM: “Currently, half of online is open but not areas like click and collect. Within the next four weeks we are hoping for the whole of online to be fully on.<\/p>\n “Then our focus will be getting the Donington site back and running.”<\/p>\n M&S had previously said services would continue to be disrupted in June and July.<\/p>\n<\/div>\n There are some signs that the disruption helped some of the retailer’s rivals.<\/p>\n Supermarket chain Sainsbury’s said on Tuesday that it had seen “a little bit of benefit” from stock being down in M&S stores due to the attack.<\/p>\n “It stands to reason. If a particular store is lower on stock in the moment, a customer will go somewhere nearby,” said chief executive Simon Roberts.<\/p>\n<\/div>\n Susannah Streeter, head of money and markets at Hargreaves Lansdown, said that although the retailer had strength, “there’s still a lot to get back online before the company can put the cyber attack behind it”.<\/p>\n There are early signs of “pent-up demand”, for its summer fashion styles, “with many of the popular products sold out online”.<\/p>\n She added that its strong set of annual results showed the retailer was “in a resilient position” before the attack, which “bodes well for M&S ahead”.<\/p>\n<\/div>\n<\/div>\n![\"Getty](\"https:\/\/ichef.bbci.co.uk\/news\/480\/cpsprodpb\/42f9\/live\/e02e8be0-5673-11f0-95fc-edf89039c20a.jpg.webp\")
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