{"id":82660,"date":"2026-08-31T04:28:01","date_gmt":"2026-08-31T04:28:01","guid":{"rendered":"https:\/\/kede.com.br\/news\/sen-lack-of-clarity-from-ea-hurtful-and-deeply-frustrating\/"},"modified":"2026-08-31T04:28:04","modified_gmt":"2026-08-31T04:28:04","slug":"sen-lack-of-clarity-from-ea-hurtful-and-deeply-frustrating","status":"publish","type":"post","link":"https:\/\/kede.com.br\/news\/sen-lack-of-clarity-from-ea-hurtful-and-deeply-frustrating\/","title":{"rendered":"SEN: Lack of clarity from EA &#8220;hurtful and deeply frustrating&#8221;"},"content":{"rendered":"<p> <br \/>\n<\/p>\n<div>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Mailey, from Greysteel in County Londonderry said: &#8220;Maisie is autistic and non-verbal and needs one-to-one supervision at home and at school. That also means in the taxi.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;We were initially told there was no room on a bus for Maisie which led us to the taxi situation in the first place. We were in a good place and she got to know the driver through time and patience.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">He told North West Today that Maisie&#8217;s behavioural needs means she can try to get out of her seat and she is unable to use her voice.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;She needs to build a relationship with any new driver,&#8221; Mailey added.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;We are now being told a new operator is not appointed yet. We are even being asked by EA Transport if we can get her to school ourselves and they could reimburse us. We are unable to do that due to work commitments. It should not be put back on us.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">He added that other parents have come forward to him who find themselves in a similar situation.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;If I didn&#8217;t make the calls to the EA I would have heard absolutely nothing. Communication has been shocking and it&#8217;s hurtful as a father and deeply frustrating,&#8221; he said.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;It&#8217;s a disgrace and we find as parents we are constantly facing brick walls when it comes to issues around special educational needs.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">A spokesperson for the EA said: &#8220;We understand that changes to transport arrangements can be unsettling for children with special educational needs, particularly where they rely on routine and familiarity.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;However, the Education Authority has a responsibility to ensure value for money across all services, including home-to-school transport, which means we must periodically refresh contracts.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">They added that transport arrangements are based on each child&#8217;s assessed needs, including any requirement for additional support during the journey.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;Where an adult escort is needed, this is provided to help ensure the child can travel safely and appropriately.&#8221;<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">BBC News NI also asked the EA if they could provide details on how many taxi contracts are currently out to tender and how many pupils are in a similar situation in Northern Ireland.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">They did not respond to those questions.<\/p>\n<\/div>\n<p><br \/>\n<br \/><a href=\"https:\/\/www.bbc.co.uk\/news\/articles\/czezn7wxw13o?at_medium=RSS&#038;at_campaign=rss\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mailey, from Greysteel in County Londonderry said: &#8220;Maisie is autistic and non-verbal and needs one-to-one supervision at home and at school. That also means in the taxi. &#8220;We were initially told there was no room on a bus for Maisie which led us to the taxi situation in the first place. We were in a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":82661,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[48],"tags":[13563,18162,12622,21590,3951,12935],"_links":{"self":[{"href":"https:\/\/kede.com.br\/news\/wp-json\/wp\/v2\/posts\/82660"}],"collection":[{"href":"https:\/\/kede.com.br\/news\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kede.com.br\/news\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kede.com.br\/news\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kede.com.br\/news\/wp-json\/wp\/v2\/comments?post=82660"}],"version-history":[{"count":1,"href":"https:\/\/kede.com.br\/news\/wp-json\/wp\/v2\/posts\/82660\/revisions"}],"predecessor-version":[{"id":82662,"href":"https:\/\/kede.com.br\/news\/wp-json\/wp\/v2\/posts\/82660\/revisions\/82662"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/kede.com.br\/news\/wp-json\/wp\/v2\/media\/82661"}],"wp:attachment":[{"href":"https:\/\/kede.com.br\/news\/wp-json\/wp\/v2\/media?parent=82660"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kede.com.br\/news\/wp-json\/wp\/v2\/categories?post=82660"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kede.com.br\/news\/wp-json\/wp\/v2\/tags?post=82660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}