England have a “lot of love” for Alex Hartley despite the former spinner claiming she has been given the “cold shoulder” by the team, says wicketkeeper Amy Jones.

Hartley, who is working in Australia as a pundit, says she was refused a TV interview by former England team-mate Sophie Ecclestone during the first T20 on Monday.

The 31-year-old questioned the fitness levels of some of England’s players last autumn following their early exit from the T20 World Cup.

Jones said she “doesn’t think it is the case” that Hartley has been shunned.

“It’s a shame to read that,” said Jones. “We all respect that commentators have their opinions and it’s Alex’s job to say how she feels, and we all respect that.

“Hartley’s a great personality and we have a lot of love for her in the group, so I definitely don’t think that’s the case.”

England were beaten by holders Australia in Sydney, meaning the hosts retained the Ashes at the earliest opportunity after four wins from four.

Jones said she has not looked at the criticism that has followed.

“I can only speak for myself, but I just don’t like to look at [the media], because I know that it could get to me and therefore it doesn’t serve me,” said Jones.

“It’s their job to criticise, and of course it has an important purpose in growing the sport, but I don’t think I need the outside noise.”