Chief executive Brian Niccol explains why he thinks AI will help the coffee giant regain its buzz. Source link

Claire Brennan,Emma OrrandAshleigh Swan,BBC News NI Getty ImagesEvri has apologised to customers and said it is continuing to invest in its delivery service in Northern Ireland, following complaints about ...

A milkman has been offering help to isolated customers, many of whom are over 70 and have been advised to stay indoors during the coronavirus lockdown.In recent weeks, Tony ...

Angela FergusonBBC News, LancashireEPAShoplifting cost retailers and customers £2.2bn a year, the British Retail Association saidShop owners should greet customers as soon as they enter a store in a ...

Tabby WilsonBBC News, SydneyReutersThe airline says there will be no impact to Qantas' operationsQantas is contacting customers after a cyber attack targeted their third-party customer service platform.On 30 June, ...

Tesco has apologised after IT problems left some customers unable to alter online orders or access digital versions of their Clubcards.People took to social media to complain about a ...

More than 12 million customers of Nationwide will each receive a payment of £50 following the takeover of Virgin Money.The Nationwide, the UK's largest building society, described the money ...

Graham FraserTechnology ReporterGetty ImagesNine major banks and building societies operating in the UK accumulated at least 803 hours - the equivalent of 33 days - of tech outages in ...

Thames Water has launched an appeal to allow it to increase bills by more than the regulator wants to permit.The UK's largest utility company is calling on the competition ...

Graham FraserTechnology reporterGetty ImagesBarclays customers are continuing to experience intermittent errors with payments and transfers after serious IT problems that also affected the bank's app and online banking. Customers ...

Getty ImagesMorrisons has apologised after tech problems affected discounts and online deliveries across the UK.Customers were unable to redeem discounts on their loyalty cards and had Christmas deliveries postponed ...

Getty ImagesStaff must be given 100% of tips from customers under a new law which bans businesses from withholding gratuity payments.More than three million workers across restaurants, cafes, pubs, ...